Patients are the heartbeat of our work.
PLAY VIDEO—SEE PACEMATE® WORK.
Our communications team talks with remotely monitored cardiac device patients and their caretakers every day via phone, text, and email.
“I’m so glad PaceMate® took over [my family member’s remote care] because they make things so easy!”
“The patient communication specialists I spoke with are absolutely terrific—couldn’t be more helpful. I know good customer service when I hear it!”
“I feel safe knowing things are working right, and when I go to bed at night I don’t worry about my monitor or pacemaker anymore.”
“What [PaceMate®] reports is both accurate and complete. I have definitely seen our reports positively impact the treatment of our patients.”
PaceMate® Supports You
The PaceMate® communications team has partnered with your doctor, nurses, and other staff to help remotely monitor your implanted cardiac device.
PaceMate® may call you if we’re notified that your home transmitter is not connecting or if your doctor has requested a transmission.
Daily Monitoring + Scheduled Transmissions
Each day, your cardiac device monitors your heart rhythm, collects valuable data, and reports irregularities to your doctor. PaceMate® manages all device data, including scheduled cardiac device reports—called remote transmissions.
Patient Resource Library