Patient Support

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Your Cardiac
Remote Monitoring

Patients are the heartbeat of our work.

PaceMate™ helps your doctors monitor your heart remotely—making sure they can manage every alert from your cardiac device and giving you better care.

PLAY VIDEO—SEE PACEMATE™ WORK.

Our communications team talks with remotely monitored cardiac device patients and their caretakers every day via phone, text, and email.

“I’m so glad PaceMate™ took over [my family member’s remote care] because they make things so easy!”

“The patient communication specialists I spoke with are absolutely terrific—couldn’t be more helpful. I know good customer service when I hear it!”

“I feel safe knowing things are working right, and when I go to bed at night I don’t worry about my monitor or pacemaker anymore.”

“What [PaceMate™] reports is both accurate and complete. I have definitely seen our reports positively impact the treatment of our patients.”

PaceMate™ Supports You

The PaceMate™ communications team has partnered with your doctor, nurses, and other staff to help remotely monitor your implanted cardiac device.

PaceMate™ may call you if we’re notified that your home transmitter is not connecting or if your doctor has requested a transmission.

Daily Monitoring + Scheduled Transmissions

Each day, your cardiac device monitors your heart rhythm, collects valuable data, and reports irregularities to your doctor. PaceMate™ manages all device data, including scheduled cardiac device reports—called remote transmissions.

Patient Resource Library

The Experts Agree: Remote Monitoring Improves Healthcare

by Rebecca N. Revell, RN, BSN, CCDS, PaceMate™ Director of Communication Services, and Robin Leahy, MSPH, BSN, RN, FHRS, CCDS, PaceMate™ Vice President of Customer Experience Based on scientific studies, doctors and healthcare experts recommend that patients with...

Remote Monitoring: Frequently Asked Questions

by Rebecca N. Revell, RN, BSN, CCDS, PaceMate™ Director of Communication Services, and Robin Leahy, MSPH, BSN, RN, FHRS, CCDS, PaceMate™ Vice President of Customer Experience For nearly twenty years, technology has allowed doctors to check implanted cardiac...

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