Increased Patient Engagement: A Device Clinic Success Story
Pinnacle Cardiovascular Associates, a mid-sized cardiology practice in Alabama, needed a scalable solution to manage remote monitoring for more than 1,800 CIED patients. With high numbers of inactive patients, disconnected transmitters, and unscheduled remote transmissions, the practice faced challenges in patient compliance and staff workload.
By partnering with PaceMate, Pinnacle implemented proactive patient engagement strategies, including automated outreach, structured remote scheduling, and enhanced education efforts.