Mark Borganelli, MD

Chief, Cardiac Electrophysiology, Hattiesburg Clinic and Forrest General Hospital

Dr. Mark Borganelli discusses finding PaceMate as a solution that proved to be adaptive, something they could trust long term, and integrated into their processes quickly. Additionally, the ease of onboarding PaceMate with support from the PaceMate team was a tremendous advantage to his team.

“It [implementing PaceMate] was really easy. It was one of the easiest things I thought we had come across in turns of doing an onboarding of an IT system. We had tremendous support both at the institution and really from PaceMate, PaceMate made it really easy, almost turnkey.”

Asim Ahmed, DO

Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

Dr. Asim Ahmed offers advice to centers that are trying to integrate all their sources of EP data into one location.

“…we just had a good relationship with the [PaceMate] team, and we were able to find that they were personally not just available to us, but also willing to talk to us and integrate on large and small features altogether.”

Alaina Mathers, RN, CCDS

Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio

Alaina Mathers explains the user-friendly advantages that led her team to choose PaceMate as a solution over Murj.

“My team in the clinic is very tech savvy. They could have handled any software I threw at them, but at the end of the day, that report’s going into another hand, and we had to ensure that the other side of that problem and equation was equally as happy with the product. So when we saw the viewable aspect of PaceMate, the ease of navigation, the simplicity for the doctors to get in there and see the information they needed to see—that was sort of the [decision maker] for us.”

Asim Ahmed, DO

Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

Dr. Asim Ahmed discusses how incorporating PaceMate into his workflow helped his team streamline significantly, reducing the burden of work and the amount of time spent on each process.

“But by incorporating a new workflow, like PaceMate, what we do is we order directly through the EMR because it’s already built in and there’s bidirectional compatibility with the API. It actually just pre-populates. It pulls in that data from the patient that’s not having to be manually entered or punched…it took us from like an eight stage step that was full of delays and hindrances to basically a three stage process—order it, results come in, sign it, and from there it’s populated to the charts.”

Alaina Mathers, RN, CCDS

Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio

Alaina Mathers breaks down the makeup of her clinic and their need for operability. With approximately 3,100 device patients, one of the biggest advantages PaceMate offers her team is seamless integration with Epic.

“Probably the biggest factor [of choosing PaceMate] was the Epic integration. Obviously, whatever system we chose, we wanted it to work with the current system. There are other vendors out there that offer that, but when we did our research, it [PaceMate] did integrate so well with Epic and so seamlessly from the other people we had discussed it with and talked to that it was just sort of a no-brainer for us.”

The PaceMate Experience

PaceMate HRS guests discuss their experience using PacemateLIVE software.

Asim Ahmed
Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

Mark Borganelli, MD
Chief, Cardiac Electrophysiology, Hattiesburg Clinic and Forrest General Hospital

Thomas Deering, MD
Chief, Arrhythmia Center, Piedmont Healthcare, Atlanta, and past-HRS president

Anne Kroman, DO, PhD
Cardiac Electrophysiologist, Medical University of South Carolina

Alaina Mathers, RN, CCDS
Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio