5 Steps to Onboarding Success
Simplified Onboarding—only with PaceMate
1
Scope & Assess
- Practice contact mapping
- Care team coordination
- Discovery
- Integration form submission
- Kick-off calls
2
EHR Integration
- Fully integrated in 6-12 weeks
- Bi-directional data exchange
- FHIR API
- Real-time data
- Needs-based billing
- Professional billing
- Hospital billing
- Hospital account record automation
- InBasket results routing
- MyChart patient access to results
3
PLAN & PREPARE
- Clinic creation & user provision
- Transmission report for the previous year
- Form submission for vendor device integration
- Quality assurance
- Training
- Vendor transition
4
Training & Go-Live
- Go-live training: group & breakout sessions
- Workflow implementation
- Billing
- Research & data analytics
5
Account MANAGEMENT
- Dedicated customer success team
- Regular check-ins
- Quarterly business reviews
- New user support & feature guidance
“PaceMate has been an integral part of our device program, our device clinic, and my overall lead management program. It provides us invaluable information in real-time clinical data.”
—Anne Kroman, DO, PhD, Cardiac Electrophysiologist, Medical University of South Carolina
“Onboarding with PaceMate was one of the smoothest transitions I have made at a job thus far.”
—Lindsey Thomas, NCMA, Duke Lifepoint Healthcare, Conemaugh Health System
“Implementing PaceMate was really easy. We had tremendous support both at the institution and from PaceMate. PaceMate made it really easy—almost turnkey.”
—Mark Borganelli, MD, Chief of Cardiac Electrophysiology, Hattiesburg Clinic and Forrest General Hospital
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