Asim Ahmed

Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

“Having a central platform that pulls in every kind of device—whether it’s a permanently implanted one, a temporary patch monitor, or even a consumer grade device—the benefits of that are number one.”

Mark Borganelli, MD

Chief, Cardiac Electrophysiology, Hattiesburg Clinic and Forrest General Hospital

“It [implementing PaceMate] was really easy. It was one of the easiest things I thought we had come across in turns of doing an onboarding of an IT system. We had tremendous support both at the institution and really from PaceMate, PaceMate made it really easy, almost turnkey.”

Asim Ahmed

Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

“…we just had a good relationship with the [PaceMate] team, and we were able to find that they were personally not just available to us, but also willing to talk to us and integrate on large and small features altogether.”

Alaina Mathers, RN, CCDS

Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio

“My team in the clinic is very tech savvy. They could have handled any software I threw at them, but at the end of the day, that report’s going into another hand, and we had to ensure that the other side of that problem and equation was equally as happy with the product. So when we saw the viewable aspect of PaceMate, the ease of navigation, the simplicity for the doctors to get in there and see the information they needed to see—that was sort of the [decision maker] for us.”

Asim Ahmed

Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

“We use a different EMR on our outpatient side and a different one on the inpatient side. And so, for us it was really important to try to find a centralized solution so you can try to make individual connections between each and every different platform you have. Or in our case, we chose to pick a central platform that just pulled all of the other ones in, and…it just improved our workflow. So that’s how we ended up choosing PaceMate as a solution.”

Alaina Mathers, RN, CCDS

Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio

“We had a lot of reasons for choosing [PaceMate]. Some of the primary reasons were patient safety aspects with the alert system, increased revenue, decrease of resources needed, also stabilizing our staffing. We really appreciate the integration with Epic System and the bidirectional communication between Epic and PaceMate to continually update advisories and recalls, medications with the vendor sites, and the patient charts.”

Asim Ahmed

Cardiac Electrophysiologist, Ascension Sacred Heart, Pensacola, Florida

“But by incorporating a new workflow, like PaceMate, what we do is we order directly through the EMR because it’s already built in and there’s bidirectional compatibility with the API. It actually just pre-populates. It pulls in that data from the patient that’s not having to be manually entered or punched…it took us from like an eight stage step that was full of delays and hindrances to basically a three stage process—order it, results come in, sign it, and from there it’s populated to the charts.”

Alaina Mathers, RN, CCDS

Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio

“Probably the biggest factor [of choosing PaceMate] was the Epic integration. Obviously, whatever system we chose, we wanted it to work with the current system. There are other vendors out there that offer that, but when we did our research, it [PaceMate] did integrate so well with Epic and so seamlessly from the other people we had discussed it with and talked to that it was just sort of a no-brainer for us.”

Thomas Deering, MD

Chief, Arrhythmia Center, Piedmont Healthcare, Atlanta, and past-HRS president

“We went through the program, and we were able to get all of our clinicians, APPs, and doctors to agree that we should move X number of alerts into a secondary box…that reduced the workload that we had so that we could focus more on those individuals who had alerts that were clinically relevant and needed attention versus being spread thin in dealing with a multitude of alerts, most of which were not clinically relevant.”

Alaina Mathers, RN, CCDS

Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio

“It [PaceMate] definitely decreases our workload. We came from a system where we created the report, printing it and then uploading, creating a flow sheet with hand entered data. So, this does all of that automatically for us. It also automates our billing. It adds the coding as well, so we have less rejection on our payment. It allows our nurses to all work from one centralized platform and instead of being on different sites all day, it also allows them to be mobile.”

The PaceMate Experience

PaceMate HRS guests discuss their experience using PacemateLIVE software.

Mark Borganelli, MD
Chief, Cardiac Electrophysiology, Hattiesburg Clinic and Forrest General Hospital

Thomas Deering, MD
Chief, Arrhythmia Center, Piedmont Healthcare, Atlanta, and past-HRS president

Anne Kroman, DO, PhD
Cardiac Electrophysiologist, Medical University of South Carolina

Alaina Mathers, RN, CCDS
Device Clinic Coordinator, Genesis HCS, Zainesville, Ohio