Clinical
Support
The PaceMate clinical team has been providing top tier support, delivering excellence since 2015, nationwide.
Patient Connectivity
Committed to keeping you connected, our communications team has a 97%+ connectivity rate among all of our customers.
Customer Success
We believe in a team-centric approach. All of our customers have a dedicated customer success manager committed to streamlining your experience.
Clinical Interpretation
A full preliminary assessment and report is created for clinically significant or billable events.
Scheduling & Maintenance
We setup and maintain transmission schedules for optimal patient care and billing.
Patient Compliance
From disconnected monitors to missed transmissions, we'll handle keeping your patients connected.
Patient Support
We assist patients with troubleshooting, equipment replacement, and more.
Onboarding Support
Our implementation process is more than a timeline - its a collaboration fully invested in your success.
Business Reviews
Your dedicated customer success manager will come armed with meaningful analytics to ensure you're achieving the best ROI.
Software Only
For clinics that want to do it themselves
Flexible
For clinics that need periodic support
Premium
For understaffed clinics that need an extra hand during business hours
Elite
For clinics that need a highly tailored solution with around the clock support
