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Your Cardiac
Remote Monitoring

Patients are the heartbeat of our work.

PaceMate helps your doctors monitor your heart remotely—making sure they can manage every alert from your cardiac device and giving you better care.

PLAY VIDEO—SEE PACEMATE WORK.

communications team

Our patient services team talks with remotely monitored cardiac device patients and their caretakers every day via phone, text, and email.

“I’m so glad PaceMate took over [my family member’s remote care] because they make things so easy!”

“The patient communication specialists I spoke with are absolutely terrific—couldn’t be more helpful. I know good customer service when I hear it!”

“I feel safe knowing things are working right, and when I go to bed at night I don’t worry about my monitor or pacemaker anymore.”

“What [PaceMate] reports is both accurate and complete. I have definitely seen our reports positively impact the treatment of our patients.”

“Thank you to all the PaceMate communication staff. Every time I call in, everyone is so helpful and extremely nice."

“She not only spent hours, but spent days helping us get my mom's pacemaker monitor fixed. I just can't say enough good things about her. She was awesome!”

“She was so pleasant over the phone and very patient with me.”

“I need people like her who help me with so much patience. She was very kind, very knowledgeable, and made me feel good!”

 

PaceMate Supports You

The PaceMate patient services team has partnered with your doctor, nurses, and other staff to help remotely monitor your implanted cardiac device.

PaceMate may call you if we’re notified that your home transmitter is not connecting or if your doctor has requested a transmission.

DAILY MONITORING + SCHEDULED TRANSMISSIONS

Each day, your cardiac device monitors your heart rhythm, collects valuable data, and reports irregularities to your doctor. PaceMate manages all device data, including scheduled cardiac device reports—called remote transmissions.

PACEMATE BLOG

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